Question 1

What is Yerty?

Accepted Answer

Yerty provides workplace help and tribunal intelligence. Workplace help includes a free Workplace Assessment and Assessment Report, Guided Stages, tools, and Case Hub for ongoing case management. Intelligence Hub provides Case Explorer, Benchmark Reports and Ask Yerty for research across published Employment Tribunal decisions.

Question 2

Who is Yerty for?

Accepted Answer

Workplace help is for people dealing with a workplace issue in England and Wales — whether that is unfair dismissal, redundancy, discrimination, unpaid wages, whistleblowing, or something else. Intelligence Hub is for employment solicitors and specialist employment advisers researching published tribunal decisions.

Question 3

Is Yerty a law firm?

Accepted Answer

No. Yerty is a technology and legal-information service, not a law firm. It does not represent users or replace individual legal advice. For advice tailored to your specific situation, consult a qualified employment solicitor.

Question 4

How do I get started?

Accepted Answer

For a workplace issue, start free with the Workplace Assessment. You receive an Assessment Report, then can move into Guided Stages, tools or Case Hub. No credit card is required to start. For tribunal research, request early access to Intelligence Hub.

Question 5

What is Ask Yerty?

Accepted Answer

Ask Yerty is AI-assisted tribunal research grounded in the Yerty Index. It can be incomplete or wrong. Inspect the cited sources before relying on an answer. Access is through Intelligence Hub private early access.

Question 6

How much does Yerty cost?

Accepted Answer

Signing up for workplace help is free to start: the Workplace Assessment, Assessment Report and selected orientation tools are free. Paid Guided Stages and specialist tools are one-off purchases. Case Hub is a separate £9.99/month subscription with a 7-day free trial. Intelligence Hub is private early access with separate plans.

Question 7

How does pricing work?

Accepted Answer

Workplace help has two purchase types. Individual tools and Guided Stages are one-off payments. Case Hub is a monthly subscription at £9.99/month with a 7-day free trial. You can cancel anytime from your account page. Intelligence Hub plans are separate.

Question 8

Can I get a refund?

Accepted Answer

For one-off tools, you have a 14-day right to cancel in line with UK consumer regulations. For Case Hub, you get a 7-day free trial — your card isn't charged until the trial ends. After that, you can cancel anytime and keep access until the end of your billing period. If you experience a technical issue, contact contact@yerty.co.uk.

Question 9

What will Ask Yerty cost?

Accepted Answer

Ask Yerty is part of Intelligence Hub private early access. Plan details are confirmed with approved members; request early access for current entitlements.

Question 10

Is this legal advice?

Accepted Answer

No. Yerty provides general information and tools to help you understand employment rights and options. It is not legal advice and should not be treated as such. Every situation is different — for advice tailored to your circumstances, consult a qualified employment solicitor.

Question 11

How is this different from legal advice?

Accepted Answer

Yerty helps you understand UK employment information and your options. It doesn't tell you what to do in your specific case — that's what a solicitor does. Think of Yerty as a starting point so you can make informed decisions about what to do next.

Question 12

What if I need a solicitor?

Accepted Answer

For complex matters or tribunal representation, we recommend consulting a qualified employment solicitor. The work you do on Yerty — organising documents, understanding your claim types, tracking deadlines — can help you use a solicitor's time more efficiently.

Question 13

Is my information confidential?

Accepted Answer

Yes. We use encryption and industry-standard security practices to keep your personal information secure. Your data is not shared with third parties for marketing.

Question 14

How is my data used?

Accepted Answer

Your data is used to generate your Assessment Report and power the tools you use. It is not shared with third parties, used for advertising, or sold. You can request deletion of your data at any time.

Question 15

Do I need to create an account?

Accepted Answer

Yes — a free workplace account lets you save your Workplace Assessment results, access your dashboard, purchase tools and Guided Stages, and manage Case Hub. It takes about 30 seconds.

Question 16

Can I start at any stage of my dispute?

Accepted Answer

Yes. Start with the Workplace Assessment when the issue is unclear. Go directly to a Guided Stage, tool or Case Hub when you already know the task you need to complete.

Question 17

What's the difference between free and premium tools?

Accepted Answer

Free tools and the Workplace Assessment help you orient. Paid Guided Stages and specialist tools help you take specific action — such as checking eligibility or time limits, generating letters, or preparing for a particular stage. Case Hub is a separate subscription for ongoing case management.

Question 18

What is Employment Tribunal Snapshot?

Accepted Answer

Employment Tribunal Snapshot (Tribunal Snapshot after first mention) provides high-level context from official HMCTS aggregate statistics. It is published aggregate context, not similar-case matching or individual prediction. A Benchmark Report is a separate paid product that analyses a defined Yerty Index cohort.

Question 19

How is Ask Yerty different from ChatGPT?

Accepted Answer

ChatGPT is a general-purpose AI trained on broad internet data. Ask Yerty is AI-assisted tribunal research grounded in the Yerty Index. It can be incomplete or wrong — inspect the cited sources before relying on an answer.

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