Your advisors advise. Yerty handles the rest.
Structured self-service for clients from day one. A case management portal for advisors with pre-populated intake, triage, and oversight. One platform, both sides.
Built on UK employment tribunal data · Reviewed by practising solicitors
Demand is rising. Capacity isn't.
Employment tribunal claims are increasing, legal aid for employment is virtually non-existent, and most advice organisations are managing more cases with the same - or fewer - resources.
Intake eats into advice time
Every new client means gathering the same background information from scratch - before any actual advice can begin.
Clients arrive unprepared
Without guidance beforehand, clients often don't know their rights, haven't gathered evidence, and can't articulate their legal position.
Straightforward cases take advisor time
Many employment queries could be resolved with structured guidance and the right tools - freeing advisors for the cases that genuinely need human judgment.
Most tools speed up your existing process. Yerty changes which cases reach it.
Other platforms add an efficiency layer on top of your current workflow - every client still needs an advisor. Yerty filters upstream: clients self-serve through preparation and straightforward guidance, so your advisors only see the cases that genuinely benefit from human expertise.
One platform. Both sides of the relationship.
Yerty isn't a tool you signpost clients to and hope for the best. It's infrastructure that connects what your clients do with what your advisors need.
Structured self-service from day one
Clients answer questions about their situation, receive a personalised report, and begin a guided journey - with tools to take action at every stage.
Prepared clients and a clear caseload
When a client reaches your advisor, their story is already there - assessment data, documents, timeline, and potential claims. No duplicate intake.
Skip intake. Start advising.
Every minute spent gathering background is a minute not spent advising. Yerty shares the client's assessment data, documents, and timeline directly with the assigned advisor - so they open a case and the context is already there.
Allocator triage
Incoming cases are triaged by type and complexity. Simple cases continue self-serving. Complex cases go to an advisor with full context.
Advisor caseload
Each advisor sees their assigned cases, client history, documents, and next actions in one view.
Manager oversight
See the full pipeline, team workload, and activity across your organisation or network.
Data flows both ways
Assessment insights pre-populate the advisor view. Advisor notes and status updates are visible to the client.
However your organisation supports workers.
Yerty prepares your clients before they reach your team - and gives your advisors a faster, clearer workflow when they do.
Your members face employment disputes
Give members structured support from day one - assessment, guidance, templates, and case management - without needing advisor time for every enquiry. When a case needs human input, your reps get a prepared member with full context.
Trade unions · Membership bodies · Professional associations
Your clients need employment support
Clients self-serve through assessment and preparation before they reach your team. Advisors skip intake and go straight to advising. The result: more clients helped with the same capacity, and better-prepared cases when they do reach you.
Law centres · Advice agencies · Charities · Pro bono schemes
How it works for your organisation.
Three steps to give your clients better support and your advisors more capacity.
Clients start on Yerty
They complete an assessment, receive a personalised report, and begin the guided journey - self-serving through stages with tools and templates.
Complex cases reach your team
The allocator triages incoming cases by complexity. Straightforward ones continue self-serving. Complex ones are assigned to an advisor - with full context already attached.
Advisors advise, not admin
Your advisors open a case and the client's story, documents, and timeline are already there. They skip intake and go straight to the work that matters.
See how Yerty fits your organisation.
We'll walk you through the client journey and the advisor portal, and explore how it could work for your team or network.
No commitment · Flexible for charities and advice organisations · Pilot programmes available